ITGS Syllabus

Monday, December 24, 2007

2.2.6 Tutorials, training and wizards (assistants)

Social and ethical issues

Students must study and evaluate the social and ethical issues involved in the use of tutorials, training and wizards. These may include:

Topic 114: the balance in responsibility between an individual and an organization for training by Nitish

Topic 115: the need for IT companies to consider global and cultural diversity when preparing training and tutorial software by Chirag

Topic 116: the requirement of organizations to provide training when implementing change by Dhruv

Knowledge of technology

In order to study and evaluate the social and ethical issues involved in the use of tutorials, training and wizards, the student must have an understanding of related technological concepts. These may include:

Topic 117: Key terms by Vaibhav
tutorial software, training software, wizards and assistants, help menu and help features, “Read Me” files

Topic 118: using wizards, assistants and online assistants in the design and creation of a product, for example, desktop-published documents, slideshows, web sites by Tanay

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